In this policy, the words “we”, “ours” and/or “us” refer to BOSSTRO and “you” and/or “your” refer to our customers. Your privacy is of utmost importance to us and protection of your Personal Data as disclosed by you to us is a key commitment for us. During your usage of our platform, we may collect and generate various data points about you as elaborated below. In this, we are governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data. We collect and process your Personal Data only to the extent necessary for us to process your requirement(s) and in the manner as detailed hereinafter below in section II and III, and in accordance with such applicable law. In case you choose not to share your Personal Data as required, with us, we may not be able to carry out your transaction. "Personal Data" means data relating to you that is directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of your identity or any combination of such features with any other information. Personal Data does not mean information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force.
TYPES OF INFORMATION WE COLLECT
We may collect following information from you, as you have disclosed to us. Personal details (e.g. name, contact details including, academy address, date of birth, documents such as ID proof) provided by you to us to avail various products/services from us. Your details including transaction history, payment details, for effecting transfer of monies through payment channels provided by us.
Images of documents/ photos required to avail any of our products/services. voice recordings of our conversations with our support agent with you to address your queries/grievances.
Opinions provided by you to us by way of feedback or responses to surveys. Access to files from your mobile device such as photo, video files for the functioning of many in-app functionalities including, but not limited to in-app chat.
SHARING AND STORAGE OF YOUR PERSONAL DATA
Any Personal Data that we have access to shall never be shared without your consent. In various processes / submission of applications / availment of product / service offerings, we even seek your explicit consent to use / share your Personal Data.
In our business and operational processes, we only share the data on a partial and “need-to-know” basis to designated personnel or partners or service providers.
We may process, store and retain your Personal Data on our servers where the data centers are located, and/or on the servers of third parties having contractual relationships with us. All Sensitive Personal Data is stored in India. We will retain your data for the period that you continue to be our customer and for such period as required to comply with any obligation under any law for the time being in force.
We will share your data with competent / legal / statutory / regulatory agencies / authorities or partner’s / service providers acting on our behalf (as the case may be) in following cases. For enabling the provision of the products / services availed by you, strictly on a “need to know” basis and subject to applicable laws.
Where it is directed or required by legal / regulatory / statutory / governmental authorities / judiciary under any applicable laws / regulations or judicial pronouncement though a legally obligated request.
Where it is directed or required by legal / regulatory / statutory / governmental authorities / judiciary under any applicable laws / regulations or judicial pronouncement though a legally obligated request
USAGE OF YOUR PERSONAL DATA
We use your Personal Data in our business activities for providing our partners’ products / services and to perform, among other actions, the following.
To facilitate the transactions or report on these transactions.
To undertake research and analytics for offering or improving our products / services and their security and service quality.
To check and process your requirements submitted to us for products / services and / or instructions or requests received from you in respect of these products / services.
To take up or investigate any complaints / claims / disputes.
To respond to your queries or feedback submitted by you To monitor and review products / services from time to time To conduct audits and for record keeping purposes To comply with the requirements of applicable laws / regulations and / or court orders / regulatory directives received by us.
PURGING OF YOUR PERSONAL DATA
You may choose to delete your account at any point of time by making such choice in BOSSTRO’s website. With this we will no longer provide your data for external processing as mentioned above. However, we retain your Personal Data as long as the purpose for its usage exists, after which the same is disposed off by us except for any record retention required as per applicable law. The provisions of various laws require your transaction logs to be stored for longer periods post the deletion of an account. Further, in the event of the pendency of any legal / regulatory proceeding or receipt of any legal and / or regulatory direction to that effect, we may be required by the law of the land to retain your Personal Data for longer periods.
COOKIE POLICY
Please note that a “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser.
We may use cookie and tracking technology depending on the features offered.
No Personal Data will be collected via cookies and other tracking technology; however, if you previously provided Personal Data, cookies may be tied to such information
LINKS TO OTHER WEBSITES
Our website may contain links to other websites which are not maintained by us. This privacy policy only applies to us. You are requested to read the other websites’ privacy policies when visiting these websites.
REASONABLE SECURITY PROCEDURES
We ensure the device binding so that the same login cannot be used on different device without any additional authentication / OTP. Please do not share your Account’s login, password and OTP details with anybody.
While we observe reasonable security measures to protect your Personal Information on all our digital platforms, security risks may still arise for reasons outside of our control such as hacking, virus dissemination, force majeure events, breach of firewall etc. Please note that the above mentioned measures do not guarantee absolute protection to the Personal Information.
CONTACT US
You may contact us on any aspect of this policy or for any discrepancies / grievances with respect to your Personal Data, by writing to our Grievance Officer as per the details provided below. info@bosstro.com
Nohitatu Technologies Private Limited
#402, 4th floor, City Centre, Purasaiwalkam High Road, Chennai, Tamil Nadu- 600010
POLICY REVIEW & UPDATES
This policy will be reviewed by us as and when required and the same may be subject to change at any point in time. The latest & most updated policy can always be found at https://bosstro.com
While we will make reasonable efforts to keep you posted on any updates to this privacy policy, to make sure that you are aware of any changes, we recommend that you review this policy periodically.
While we will make reasonable efforts to keep you posted on any updates to this privacy policy, to make sure that you are aware of any changes, we recommend that you review this policy periodically.
This Privacy Policy shall apply to desktop website.
BOSSTRO reserves the right to modify/update this Privacy Policy. We will post the changes to our Privacy Policy, if any, on this page. Please check the “Last updated” legend at the bottom of this page to see when this Privacy Policy was last updated. We encourage you to check the same to be informed of how BOSSTRO is committed in protecting your information and providing you with the improved content.
GOVERNING LAW & JURISDICTION
This policy will be governed by and construed in accordance with the laws of India and subjected to the exclusive jurisdiction of Courts of New Delhi.
Thank you for choosing BOSSTRO service. We appreciate your trust in us. Before proceeding with your purchase, please take note of our Return, Refund, and Cancellation Policy outlined below:
RETURN POLICY
Once you have purchased BOSSTRO service, you acknowledge and agree that returns are not applicable. Due to the nature of our digital services, we are unable to accept returns once the service has been purchased and delivered.
REFUND POLICY
We understand that circumstances may change, but please be aware that once you have purchased BOSSTRO service, you waive your right to request a refund. This policy applies regardless of whether you have utilized the service or not.
CANCELLATION POLICY COPYRIGHT
Once you have completed the purchase of BOSSTRO service, cancellation is not permitted. Our system is designed to process orders immediately upon purchase, and as such, cancellation requests cannot be accommodated. By proceeding with the purchase of BOSSTRO service, you agree to abide by the terms and conditions outlined in this policy. Thank you for your understanding and cooperation.
In this policy, the words “we”, “ours” and/or “us” refer to BOSSTRO and “you” and/or “your” refer to our customers.
USER REGISTRATION OBLIGATION
To access or use the Services, you must register for a user account and fill out all the necessary fields. We advise you and all other users from your organization to register for user accounts by providing your corporate contact details if you are a representative of an organization and want to use the Services for internal corporate purposes. Specifically, we advise using your company email address. As part of the sign-up process, you commit to: (i) providing true, accurate, current, and complete information about yourself; and (ii) maintaining and quickly updating the information you provided to ensure that it remains true, accurate, current, and complete. BOSSTRO may terminate your user account and refuse you access to any or all of the Services in the future if you provide any information that is false, inaccurate, outdated, or incomplete, or if BOSSTRO has reasonable grounds to suspect that such information is false, inaccurate, outdated, or incomplete.
LIMITATIONS ON USER
Apart from the other terms and conditions stated in this agreement, you agree not to: transfer the services or make them in any other way available to third parties; permit multiple users to share or use user licenses, unless you reassign the license to a new user; use links to websites from third parties without consenting to the terms and conditions stated on those websites; try to obtain unauthorized access to the services or any related systems or network; or use the services in any way that would cause harm, overload, damage, or impairment to any server, network, computer system, or resource of BOSSTRO. utilize the Services in any way that compromises the integrity, security, or performance of the Services, its parts, or the data they contain; host, display, upload, alter, publish, transmit, store, update, or share any information that is the property of another person or entity and over which you have no legal authority, including any personal or private information that such person or entity has granted you without your consent; violate any applicable local, state, national, or international law; remove or obscure any proprietary or other notices contained in the Services; and use the Services for transmitting false and untrue information that is written or published in any form with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person.
COPYRIGHT
All content included on this site, such as text, graphics, logos, icons, images, digital downloads, data, and software, is the property of BOSSTRO. The compilation of all content on this site is the property of BOSSTRO.
DATA LOSSES
BOSSTRO is not responsible for any data losses due to data threats, hacking, data vulnerability, or natural calamities. But we will try to protect your data as much as possible from our end.
RETURN, REFUND, AND CANCELLATION
INTELLECTUAL PROPERTY CLAIMS
BOSSTRO is an intellectual property solely owned by Nohitatu Technologies Private Limited. We respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow the upcoming procedures. If you believe that your rights are being violated by an item or information on the Bosstro.com site, you may fill out and submit the Notice Form.
This signed form can be sent via email PDF to the Support Department:
info@bosstro.comSubject Line: Claim of Infringement
OR
Mail To: info@bosstro.com
Nohitatu Technologies Private Limited
#402, 4th floor, City Centre, Purasaiwalkam High Road, Chennai, Tamil Nadu- 600010 (We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" unless by prior agreement we have agreed with you for an alternative receipt mechanism).
REVISIONS
If you have any concerns about privacy at BOSSTRO, please Contact Us with a thorough description, and we will try to resolve them. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support team by clicking on the “Contact Us” link on the website. Or you can email us at: info@bosstro.com
NOTICES
All notices, requests, complaints, queries, and other communications required or permitted to be given under the T&Cs by the User shall be delivered as follows:
1. For notice to BOSSTRO, info@bosstro.com
2. Notice to the User, to the address registered with BOSSTRO.
CONFIDENTIALITY
BOSSTRO employs appropriate security measures to protect personal information from loss, theft, misuse, unauthorized access, and unintentional disclosure, alteration, or destruction. You are responsible for maintaining the security of your password or other form of authentication involved in accessing password-protected or secured resources.